This Cookie Policy was last updated on June 20, 2025 and applies to citizens and legal permanent residents of the United Kingdom.

1. Introduction

Our website, https://www.drheatingsolutions.co.uk (hereinafter: "the website") uses cookies and other related technologies (for convenience all technologies are referred to as "cookies"). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.

2. What are cookies?

A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

3. What are scripts?

A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

4. What is a web beacon?

A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

5. Cookies

5.1 Technical or functional cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.

5.2 Statistics cookies

We use statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies.

6. Placed cookies

Miscellaneous

Purpose pending investigation

Usage

Purpose pending investigation

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Expiration

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Expiration

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Expiration

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Expiration

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Expiration

Function

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Expiration

Function

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Expiration

Function

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Expiration

Function

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Expiration

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Expiration

Function

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Expiration

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Expiration

Function

Name

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Expiration

Function

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Expiration

Function

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Expiration

Function

Name

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Expiration

Function

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Expiration

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Expiration

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Expiration

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Name

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Expiration

Function

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Expiration

Function

Name

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Expiration

Function

Name

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Expiration

Function

Name

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Expiration

Function

Name

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Expiration

Function

Name

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Expiration

Function

Name

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Expiration

Function

Name

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Expiration

Function

Name

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Expiration

Function

Name

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Expiration

Function

Name

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Expiration

Function

Name

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Expiration

Function

Name

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Expiration

Function

Name

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Expiration

Function

Name

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Expiration

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Name

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Expiration

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Name

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Expiration

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Name

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Expiration

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Name

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Expiration

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Name

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Expiration

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Expiration

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Name

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Expiration

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Name

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Expiration

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Name

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Expiration

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Name

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Expiration

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Expiration

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Expiration

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Name

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Expiration

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Expiration

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Expiration

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Expiration

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Expiration

Function

Name

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Expiration

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Expiration

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Expiration

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Expiration

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Expiration

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Expiration

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Name

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Expiration

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Expiration

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Expiration

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Expiration

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Name

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Expiration

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Name

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Expiration

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Name

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Expiration

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Expiration

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Expiration

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Name

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Expiration

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Name

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Expiration

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Name

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Expiration

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Expiration

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Expiration

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Expiration

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Expiration

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Name

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Expiration

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Expiration

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Expiration

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Name

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Expiration

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Name

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Expiration

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Expiration

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Expiration

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Expiration

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Name

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Expiration

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Name

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Expiration

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Name

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Expiration

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Name

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Expiration

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Name

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Expiration

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Name

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Expiration

Function

Name

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Expiration

Function

Name

googlesitekit_1.176.0_47817b6fb3860c3c94c7914b320fb1c2_modules::search-console::searchanalytics::805

Expiration

Function

Name

googlesitekit_1.176.0_47817b6fb3860c3c94c7914b320fb1c2_modules::analytics-4::report::94f1435c8ef4e46

Expiration

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Name

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Expiration

Function

Name

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Expiration

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Name

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Expiration

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Name

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Expiration

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Name

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Expiration

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Name

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Expiration

Function

Name

googlesitekit_1.176.0_62fe7dbb69d48580a25e3b9053616534_modules::search-console::searchanalytics::b25

Expiration

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Name

googlesitekit_1.176.0_47817b6fb3860c3c94c7914b320fb1c2_modules::analytics-4::report::6630448b7cc3356

Expiration

Function

Name

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Expiration

Function

Name

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Expiration

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Name

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Expiration

Function

Name

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Expiration

Function

Name

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Expiration

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Name

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Expiration

Function

Name

googlesitekit_1.176.0_dc3e77aaa6de9f780e54ed312c2d4bab_modules::analytics-4::report::1b4767eae687bb8

Expiration

Function

Name

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Expiration

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Name

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Expiration

Function

Name

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Expiration

Function

Name

googlesitekit_1.176.0_47817b6fb3860c3c94c7914b320fb1c2_modules::search-console::searchanalytics::72f

Expiration

Function

Name

googlesitekit_1.176.0_47817b6fb3860c3c94c7914b320fb1c2_modules::analytics-4::key-events

Expiration

Function

Name

googlesitekit_1.176.0_47817b6fb3860c3c94c7914b320fb1c2_modules::analytics-4::report::622ae0fcab4e7e4

Expiration

Function

Name

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Expiration

Function

Name

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Expiration

Function

Name

googlesitekit_1.176.0_47817b6fb3860c3c94c7914b320fb1c2_modules::pagespeed-insights::pagespeed::7da69

Expiration

Function

Name

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Expiration

Function

Name

googlesitekit_1.176.0_47817b6fb3860c3c94c7914b320fb1c2_modules::analytics-4::report::5777de3f3f76df0

Expiration

Function

Name

googlesitekit_1.176.0_62fe7dbb69d48580a25e3b9053616534_modules::analytics-4::report::07d41938057275d

Expiration

Function

Name

googlesitekit_1.176.0_47817b6fb3860c3c94c7914b320fb1c2_modules::analytics-4::report::7b2a64f266fa1ec

Expiration

Function

Name

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Expiration

Function

Name

googlesitekit_1.176.0_47817b6fb3860c3c94c7914b320fb1c2_modules::analytics-4::report::1eda959e76d0312

Expiration

Function

Name

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Expiration

Function

Name

googlesitekit_1.176.0_dc3e77aaa6de9f780e54ed312c2d4bab_modules::analytics-4::report::147fa806b2679ce

Expiration

Function

Name

googlesitekit_1.176.0_dc3e77aaa6de9f780e54ed312c2d4bab_modules::search-console::searchanalytics::b25

Expiration

Function

Name

googlesitekit_1.176.0_62fe7dbb69d48580a25e3b9053616534_modules::analytics-4::report::cad062b6fdacbec

Expiration

Function

Name

googlesitekit_1.176.0_47817b6fb3860c3c94c7914b320fb1c2_core::user::survey

Expiration

Function

Name

googlesitekit_1.176.0_47817b6fb3860c3c94c7914b320fb1c2_modules::analytics-4::report::39a63a5d3d9fd62

Expiration

Function

Name

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Expiration

Function

Name

googlesitekit_1.176.0_47817b6fb3860c3c94c7914b320fb1c2_modules::search-console::searchanalytics::59e

Expiration

Function

Name

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Expiration

Function

Name

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Expiration

Function

Name

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Expiration

Function

Name

googlesitekit_1.176.0_47817b6fb3860c3c94c7914b320fb1c2_modules::analytics-4::report::e1e8ce6fc7776cc

Expiration

Function

Name

googlesitekit_1.176.0_47817b6fb3860c3c94c7914b320fb1c2_modules::analytics-4::report::229503d4756af82

Expiration

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7. Consent

When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on "Save preferences", you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.

7.1 Manage your consent settings

8. Enabling/disabling and deleting cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.

9. Your rights with respect to personal data

You have the following rights with respect to your personal data:

You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
Right of access: You have the right to access your personal data that is known to us.
Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Information Commissioner's Office (ICO)).

10. Contact details

For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:

DR Heating Solutions Ltd
Millennium House, London Rd, East Grinstead RH19 1QE
United Kingdom
Website: https://www.drheatingsolutions.co.uk
Email: info@ex.comdrheatingsolutions.co.uk
Phone number: 07914 094637

This Cookie Policy was synchronised with cookiedatabase.org on June 5, 2025.

Sophie Carter

3 weeks ago

Good reliable service - any problems and Rich will get to us as soon as possible.
Cheerful and helpful.
Thanks Rich

Robert Mackey

4 weeks ago

We recently had a brand new central heating system installed by D.R Heating Solutions Ltd as part of our major home renovation works, and I couldn’t be happier with the experience.

From the very start, Richard was incredibly helpful and knowledgeable. He took the time to walk us through the design of the system, making sure everything was tailored to our home and needs. His advice and attention to detail gave us real confidence in the whole process.

Hayden, one of the installation team members was excellent throughout. His workmanship is extremely neat and professional, and it’s clear he really knows his trade inside out. It’s not often you see such care taken in keeping everything tidy while delivering high-quality work.

Dillon, was also a pleasure to have around—very polite, hardworking, and always willing to help.

The installation team catered to all my design needs and assisted by providing further advice and guidance where required.

Overall, a fantastic team who delivered great results with professionalism and care. I would highly recommend D.R Heating Solutions to anyone looking for reliable and high-quality plumbing and heating work.

Alex Newby

1 month ago

Absolutely fantastic service from Richard and his team from start to finish. Works included installing a new combi boiler, all new pipework, and radiators throughout the house, and also removing the old boiler. Everything was completed to a really high standard with clear communication throughout the process. Delighted with the results and wouldn’t hesitate to recommend DR Heating Solutions to anyone looking for reliable, high‑quality plumbing work.

Cherie Tsin

2 months ago

DR Heating demonstrated a high level of professionalism and expertise. Richard was extremely efficient in resolving my leaking issue. He was also patience in clearly explaining the repair process and the work required. They were punctual and consistently arrived on time as promised.

I sincerely appreciate the quality of their service, and their pricing was very reasonable.

I would highly recommend their services for any plumbing and heating work, as they are very experienced. We are very happy with their service.

Wendy Burgess

Highly recommend, great knowledge and fantastic service . Would highly recommend

Rachel Keff

Fantastic service, clean and efficient workmanship, very courteous and respectful in my home and I am very pleased with our new bathroom - thank you very much! Highly recommend

Paul Blandford

an amazing response to urgent gas pipe problem and a tricky job completed perfectly

Samantha

I had a problem with my old boiler and upon inspection by Richard, a new one was required. Richard very promptly provided an estimate and managed to move things around to accommodate fitting the new boiler. He and his Apprentice arrived promptly and worked late into the afternoon to complete the job. Friendly, polite, knowledgeable, cost-effective, clean and tidy. Would highly recommend.

Sarah Elliott

3 months ago

I have used Richard's expertise for many years now. From a dripping tap to a new boiler, I have always found Richard to be extremely knowledgeable, friendly and always helpful. Highly recommended.

Melissa Knight

4 months ago

Richard listened to my needs/requirements in terms of a new budget boiler and was quick and efficient with the instalment. Very kind and helpful

Stefan Drummond

First rate service and response! Have used Richard and his team for a number of bathroom projects. Always on time, on budget and work completed to very high standard. 100% recommend

Marcus Tidy

I always use DR Heating & Plumbing, nothing is too much trouble for Richard whether it’s installing a new boiler or replacing some valves. Very reliable and leaves everything clean and tidy.

Matt Botha

Thank you for sorting out the problem so quickly. Richard always goes out of his way to help.

Mariette Van den Bergh

Excellent service. Richard is very reliable and professional. No job is to big or small. Even when we had an emergency leak it was dealt with n the same day. Excellent service will highly recommend them.

Francesca anderson

6 months ago

⭐️⭐️⭐️⭐️⭐️ 5/5 – Excellent Service from Start to Finish

We recently had underfloor heating installed throughout the entire downstairs of our home by Rich, and we honestly couldn’t be happier with the result. From the moment he arrived, it was clear he was highly experienced and knew exactly what he was doing. Being Gas Safe registered gave us real peace of mind, and he took the time to explain every step of the process so we always felt informed.

Rich and his local team were reliable, friendly, and a genuine pleasure to have in the house. They turned up when they said they would, worked efficiently, and kept everything tidy throughout the job. We also found their pricing very competitive compared to other quotes we received.

What really stood out was the level of reassurance—fully insured and all work guaranteed—so we knew we were in safe hands. It’s also great to know they offer emergency call-outs if anything ever goes wrong in the future.

We’re absolutely delighted with the quality of the installation and the warmth the new system brings to our home. We’d recommend Rich and his team to anyone looking for trustworthy, top-notch heating specialists.

Ben Peto

Had a fantastic experience with Richard and the team at D.R Plumbing and heating during a recent boiler change. From the moment he arrived, he was friendly, professional and knowledgeable. Kept everything tidy throughout the job, and made sure we understood how to use the new system before he left. Highly Recommend!

James Worby

12 months ago

Darren Austin

Have used richard and his team for many years now . Fitted a new boiler system to my old house at a very competitive price and used them for services and maintenance at my new house ever since . Always very helpful and willing to help with advice and problems .Trust worthy , tidy and reliable .

Retro Joes

I was introduced to DR Heating Solutions via recommendation. I had major boiler issues and have no idea about these things so needed expert help. Richard and his team were absolute first class from start to finish. Everything was explained fully to me and every possible option and solution was provided. I can’t speak highly enough of the work, care and attitude of Richard and his crew. I’m now sitting with an excellent brand new boiler system, better than I ever could have dreamed of. I’m not one for reviews usually but I felt compelled to this time, such was the level of service across the board. DR Heating Solutions are highly, highly rated and with good reason. Thanks again Richard and team.

Desire2 Dance

Rich and Hayden were excellent and we would highly recommend DR Heating Solutions for any one looking for plumbing work to be carried out.

We were put in touch with Rich by our carpenter when we needed some plumbing bits completed on our kitchen renovation. They were friendly and had excellent communication and managed to get to our job quickly without any bother. Whilst they were doing the kitchen plumbing we asked them to change a radiator in the downstairs loo which were they also more than happy to add to the job.

Both guys were tidy throughout and we wouldn’t hesitate to use for any future jobs. Thank you.

Siobhan Perretta

1 year ago

Always use DR Heating for plumbing and maintenance, recently had them fot 2 bathrooms and nothing is ever too much trouble, and they always give the best advice.

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