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This privacy policy explains how DR Heating Solutions Ltd collects, uses, and protects your personal information when you use our website.
We are DR Heating Solutions Ltd, a heating solutions firm based in the UK. If you have any questions about this policy or how we handle your data, you can contact us at:
When you use our contact form, we collect the following personal data:
We use Google Analytics to collect anonymised data about how visitors use our website. This includes information such as pages visited, time spent on the site, and how visitors arrived at our website. This data does not identify individuals.
We use the information you provide to respond to your enquiries and provide our services. We use anonymised analytics data to improve our website and understand how it is used.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing personal data are:
We store your contact form submissions securely and only for as long as necessary to deal with your enquiry. We do not share your personal data with third parties unless required by law.
Under data protection law, you have rights including:
You are not required to pay any charge for exercising your rights. If you make a request, we will respond within one month.
If you are unhappy with how we have used your data, you can contact us using the details above. You also have the right to complain to the Information Commissioner's Office (ICO): www.ico.org.uk.